Delivery & Returns



Assuming that all items in your order are in stock and available, the normal delivery time-frame is 3-4 working days, within the Republic of Ireland.  All orders are processed efficiently and in a timely manner and we aim to dispatch your order the same or next working day.

Delivery costs

Delivery costs will be advised during the checkout process and are in addition to the cost of your selected products.


All prices are inclusive of VAT.

Delivery Process

If the order is of a significant value a signature will be required. You will be advised by email if a signature is required. For all other orders the carrier will leave a card informing of the attempted delivery of the package, which includes instructions on how to obtain your package.

Order Altering

If your order status is 'Awaiting Dispatch' then it may be possible to amend it. Please contact us via the contact page or by emailing us at, and we will endeavor to assist you.


Returns & Refunds

Defective Items

We apologise sincerely if you have received an item that is not up to standard as our strict quality control policies should have prevented this. However, if you do receive such a product then please contact us within 24 hours of receiving the item. Return the item securely packaged along with a copy of your receipt and the reason for the return. We will examine the item for the stated defect and if we find that this is the case then we will replace the item, or reimburse you the full price, plus the cost of postage & packaging. If this is not the case then we reserve the right to ship the original item back to you.


Items returned for reasons other than a fault must be in a re-salable condition, in the original packaging and with labels attached.

If you purchase an item that is the wrong size we will exchange it for another size provided that we have it in stock or give a refund if no appropriate size is available. Additional postage charges will apply.

Returns must be made within 14 days of receipt of goods.

We will refund the full purchase price of the item, less postage, if goods are in a re-salable condition. All refunds will be credited to your original method of payment. Please contact us  prior to making any returns.

Returns Address

All returns must be sent to our Returns Department:
Pawl Ltd t/a,
Co. Monaghan,
Rep. of Ireland.